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  How to Use

 

Using the phone-to-phone service involves 3 simple steps:

1. Register

You must register (absolutely free. No registration, setup or monthly fees) in order to gain access to our services. After registering, you will be able to purchase calling time, check your account balance, view your call history, and make long distance phone calls using your personal PIN number. Upon registration, you will receive a confirmation email from us containing your PIN number. Please, keep this email for further reference. In addition, all personal information you provide to Vocaltone is protected according to our privacy policy.

2. Purchase calling time

All payments are done via credit cards online, Bpay methods and cheques through banks in Australia.

3. Place calls

Placing a call involves 4 easy steps:

  • Dial the service access number in your area.
      Australia :
     
    Melbourne - (03) 9012 6500
    Sydney - (02) 8205 8200
    Brisbane - (07) 3123 6064
    Canberra - (02) 6108 4669
    Perth - (08) 6365 5456
    Adelaide - (08) 7123 3811
    Rest of Australia - 1 300 792 474
      Canada
     
    Quebec city - 418-907-5963
    Calgary - 403-775-1896
    Halifax - 902-982-3011
    Hamilton/ Burlington - 905-963-1712
    Kitchener/Waterloo - 519-957-2741
    London/ Guelph - 519-488-4570
    Ottawa - 613-686-4349
    Winnipeg - 204-480-9847
    Toronto/ Mississauga/
    Brampton/ Oakville
    - 416 907 0533
    Edmonton - 780 669 7366
    Windsor - 519 800 0001
      Cyprus :
     
    Nicosia - (02)2022515
      Germany :
     
    Essen - (0201)-2587-9354
      Italy :
     
    Bologna - (05)-1054-5016
    Brescia - (03)-0205-4300
    Firenze - (05)-5398-0511
    Milan - (02)-4070-8214
    Naples - (08)-11973-5708
    Palermo - (09)-1619-3325
    Rome - (06)-9926-8167
    Venice - (04)-1862-0707
    Verona - (04)-5485-1000
      UK :
     
    London - (0208)-819-5864
    London - (0207)-100-1584
      Japan :
     
    Tokyo - (03)-4580-2104
  • At the prompt, enter PIN number you have received upon registration.
  • After confirmation from the system operator, dial the number you wish to call followed by the (#) button.
  • After you complete the call, you may dial the 'pound' button twice (##) to start a new call.
 
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